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Kaban ng Hiyas
Congressional Library

ARK Logo

Kaban ng Hiyas
Congressional Library

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Book Details

Book cover
Personal Development

The Apology Impulse

Author

Doreen Cronin

Call Number

KH816791.HYGLR 8080 1992

Accession Number

96387pl

PUBLICATION YEAR

2007

Keywords

Authenticity, Apologies, Communication, Business, Relationships

Book Summary

will help you and your business become more authentic in your relationships with others by identifying how much companies say sorry, why they do, how they get it wrong, and the right way to do it.

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