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Kaban ng Hiyas
Congressional Library

ARK Logo

Kaban ng Hiyas
Congressional Library

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Book Details

Book cover
Personal Development

Legendary Service

Author

G. Richard Shell

Call Number

PL 881603 MVB1A 2360 2004

Accession Number

93180kh

PUBLICATION YEAR

2021

Keywords

Customer Service, Competitive Advantage, Customer Satisfaction, Implementation, Market Differentiation

Book Summary

talks about the principles behind extraordinary customer service and how a company can implement them to achieve a competitive advantage and stand out on the market using simple, yet crucial tactics to satisfy customers.

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